Join Our Team

What You'll Do

Key responsibilities include:

• Receive, log, and respond to telephone, online chats, and email inquiries about DCI products.

• Educate customers to improve their understanding of DCI applications and services.

• Research and resolve customer questions and concerns efficiently.

• Escalate complex application issues to senior-level support or development teams when needed.

• Maintain and update customer control records, ensuring accuracy and compliance.

• Provide input for user documentation and contribute to its creation.

• Support on-site implementation teams, Customer Relationship Managers, and the Education Department.

• Assist with setup and plugin configuration for new services.

• Serve as backup support for first-level calls across applications.

• Participate in the customer support call center as needed.

What We're Looking For

Required qualifications:

• Work experience in a bank, financial institution, or related field.

• Excellent verbal and listening skills for both in-person and phone interactions.

• A friendly, professional attitude when assisting customers.

• Exceptional written communication skills for internal and external correspondence.

• Strong analytical, problem-solving, and resolution abilities.

• Effective time management and organizational skills.

• Proficiency with Microsoft 365 tools.

• Adaptability to quickly learn new tools and processes.

• Comfort with working with numbers and performing basic mathematical calculations.

• Flexibility to work shifts between 7 AM and 7 PM CST to accommodate clients across the U.S., including participation in on-call rotations.

What Will Help You Stand Out

Preferred qualifications:

• Bachelor’s or Associate degree, or equivalent professional experience.

• Technical skills for supporting DCI products and services, including vendor product installation and setup.

• Strong interpersonal skills with the ability to excel in team environments.

A Day in the Life

Imagine starting your day by assisting a client with troubleshooting a technical issue, followed by preparing customer control records to ensure smooth banking operations. You’ll collaborate with teams across the organization and end the day knowing your efforts helped community banks provide top-notch services.

Why Join DCI?

At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 29 states, we are committed to empowering community banks with cutting-edge technology and exceptional service.

You’ll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values:

• The Customer Comes First - Always: Deliver the best possible experience for clients.

• Attitude Over Aptitude: Bring the right mindset, and we’ll provide the tools to succeed.

• Open and Frequent Communication: Keep clients and team members informed at all times.

• Trust and Accountability: Take ownership of your work and strive for excellence.

• Honesty and Integrity in Everything We Do: Align every decision and action with ethical values.

Ready to Apply?

If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today!

Requirements

What You'll Do:

Key responsibilities include:

Bank Conversions:

• Collect and prepare data from new client banks for system conversion.
• Collaborate with Programmers to submit and test converted data.
• Provide post-conversion training and consultation for client banks.

Customer Support & Product Development:

• Assist in designing and testing new projects and enhancements for DCI systems.
• Provide back-up support for customer inquiries and concerns regarding DCI applications.

Bank Consulting & Operational Audits:

• Conduct consulting and operational audits for client banks.
• Document findings and recommend actionable solutions.
• Implement or assist with recommended actions for clients.

What We're Looking For:

• To be considered for this role, you'll need the following required qualifications:
• Ability to travel at least 50%, supporting conversion schedules.
• General knowledge of the banking industry and financial data processing.
• Strong verbal and interpersonal communication skills.
• Excellent leadership and relationship-building abilities.
• Regular & reliable attendance required

What Will Help You Stand Out:

• Bachelor’s degree in business or equivalent experience.
• Three or more years of experience in the financial industry.
• Familiarity with bank compliance regulations.
• Advanced skills in financial computing, Microsoft Office applications, and Oracle databases.
• Exceptional problem-solving, documentation, and time management skills.

A Day in the Life 

Imagine starting your day by collaborating with a new client bank to review their data and finalize the conversion process. You’ll travel to the bank’s location to deliver training and ensure seamless system functionality. Throughout the day, you’ll partner with colleagues and provide technical insights, wrapping up with a sense of accomplishment knowing your work directly empowered a financial institution’s success.

Why Join DCI? 

At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 29 states, we are committed to empowering community banks with cutting-edge technology and exceptional service. You'll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values:

The Customer Comes First - Always: Your focus will always be on delivering top-tier service to our clients, ensuring their needs are met with precision and care.

Attitude Over Aptitude: We value a proactive mindset and the willingness to learn over specific technical skills. If you have the right attitude, we’ll help you gain the aptitude.

Open and Frequent Communication: Transparency and collaboration are key to our success. You’ll be expected to communicate openly with both clients and colleagues to ensure seamless operations.

Trust and Accountability: At DCI, we trust our team members to take ownership of their work and hold themselves accountable to the highest standards.

Honesty and Integrity in Everything We Do: We expect every team member to act with integrity, ensuring that all actions and decisions are ethical and in line with our values.

Ready to Apply?

If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today! 

The Role

Are you passionate about supporting employees and creating a positive workplace experience? Do you thrive in a fast-paced environment where you can balance recruiting, onboarding, payroll support, and HR compliance? If so, we’d love to have you join our team as an HR Generalist!

In this role, you’ll support both employees and leadership by delivering a broad range of HR services while helping create efficient processes that enhance the overall employee experience.

This position will be located at our corporate office in Hutchinson, KS.

What You'll Do

Key responsibilities include:

• Support recruiting efforts, including candidate screening and onboarding coordination 
• Maintain accurate HR records and process employee updates in HR systems 
• Assist with payroll, benefits administration, and reporting needs 
• Serve as a resource for employees regarding HR policies and procedures 
• Ensure compliance with employment laws and internal policies 
• Contribute to HR initiatives, events, and process improvements

What We're Looking For

• To be considered for this role, you'll need the following required qualifications:
• 1–3 years of HR experience
• Strong organizational, communication, and problem-solving skills
• Technology-forward, adaptable, with an interest in using AI and emerging tools

What Will Help You Stand Out:

• Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience)
• Experience with Paylocity or similar HRIS systems 
• Exposure to payroll processes or benefits administration 
• Interest in process improvement and HR technology

A Day in the Life

In this role, your day may include reviewing HRIS updates, supporting a hiring manager with recruiting needs, answering employee questions, and assisting with payroll or benefits processes. You’ll collaborate closely with HR team members and leaders across the organization while balancing multiple priorities in a fast-paced environment.

Why Join DCI?

At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 29 states, we are committed to empowering community banks with cutting-edge technology and exceptional service.

You'll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values:

• The Customer Comes First - Always: You’ll be focused on delivering the best possible experience for our clients, ensuring their needs are always met.
• Attitude Over Aptitude: We prioritize a proactive mindset over specific technical skills—you bring the right attitude, and we’ll provide the tools for you to succeed.
• Open and Frequent Communication: Transparency and collaboration define our success, so you’ll be expected to keep clients and team members informed at all times.
• Trust and Accountability: At DCI, trust is earned through accountability. You’ll own your work and always strive for the highest standards.
• Honesty and Integrity in Everything We Do: We expect every decision and action to align with our values, ensuring ethical and honest business practices.

What You'll Do

Key responsibilities include:

• Receive, log, and respond to telephone, online chats, and email inquiries about DCI products.

• Educate customers to improve their understanding of DCI applications and services.

• Research and resolve customer questions and concerns efficiently.

• Escalate complex application issues to senior-level support or development teams when needed.

• Maintain and update customer control records, ensuring accuracy and compliance.

• Provide input for user documentation and contribute to its creation.

• Support on-site implementation teams, Customer Relationship Managers, and the Education Department.

• Assist with setup and plugin configuration for new services.

• Serve as backup support for first-level calls across applications.

• Participate in the customer support call center as needed.

What We're Looking For

Required qualifications:

• Work experience in a bank, financial institution, or related field.

• Excellent verbal and listening skills for both in-person and phone interactions.

• A friendly, professional attitude when assisting customers.

• Exceptional written communication skills for internal and external correspondence.

• Strong analytical, problem-solving, and resolution abilities.

• Effective time management and organizational skills.

• Proficiency with Microsoft 365 tools.

• Adaptability to quickly learn new tools and processes.

• Comfort with working with numbers and performing basic mathematical calculations.

• Flexibility to work shifts between 7 AM and 7 PM CST to accommodate clients across the U.S., including participation in on-call rotations.

What Will Help You Stand Out

Preferred qualifications:

• Bachelor’s or Associate degree, or equivalent professional experience.

• Technical skills for supporting DCI products and services, including vendor product installation and setup.

• Strong interpersonal skills with the ability to excel in team environments.

A Day in the Life

Imagine starting your day by assisting a client with troubleshooting a technical issue, followed by preparing customer control records to ensure smooth banking operations. You’ll collaborate with teams across the organization and end the day knowing your efforts helped community banks provide top-notch services.

Why Join DCI?

At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 29 states, we are committed to empowering community banks with cutting-edge technology and exceptional service.

You’ll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values:

• The Customer Comes First - Always: Deliver the best possible experience for clients.

• Attitude Over Aptitude: Bring the right mindset, and we’ll provide the tools to succeed.

• Open and Frequent Communication: Keep clients and team members informed at all times.

• Trust and Accountability: Take ownership of your work and strive for excellence.

• Honesty and Integrity in Everything We Do: Align every decision and action with ethical values.

Ready to Apply?

If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today!

Requirements

 What You'll Do:

Key responsibilities include:

Bank Conversions:

• Collect and prepare data from new client banks for system conversion.
• Collaborate with Programmers to submit and test converted data.
• Provide post-conversion training and consultation for client banks.
• Customer Support & Product Development:
• Assist in designing and testing new projects and enhancements for DCI systems.
• Provide back-up support for customer inquiries and concerns regarding DCI applications.

Bank Consulting & Operational Audits:

• Conduct consulting and operational audits for client banks.
• Document findings and recommend actionable solutions.
• Implement or assist with recommended actions for clients.

What We're Looking For:

• To be considered for this role, you'll need the following required qualifications:
• Ability to travel at least 50%, supporting conversion schedules.
• General knowledge of the banking industry and financial data processing.
• Strong verbal and interpersonal communication skills.
• Excellent leadership and relationship-building abilities.
• Regular & reliable attendance required

What Will Help You Stand Out:

• Bachelor’s degree in business or equivalent experience.
• Three or more years of experience in the financial industry.
• Familiarity with bank compliance regulations.
• Advanced skills in financial computing, Microsoft Office applications, and Oracle databases.
• Exceptional problem-solving, documentation, and time management skills.

A Day in the Life 

Imagine starting your day by collaborating with a new client bank to review their data and finalize the conversion process. You’ll travel to the bank’s location to deliver training and ensure seamless system functionality. Throughout the day, you’ll partner with colleagues and provide technical insights, wrapping up with a sense of accomplishment knowing your work directly empowered a financial institution’s success.

Why Join DCI? 

At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 29 states, we are committed to empowering community banks with cutting-edge technology and exceptional service. You'll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values:

The Customer Comes First - Always: Your focus will always be on delivering top-tier service to our clients, ensuring their needs are met with precision and care.

Attitude Over Aptitude: We value a proactive mindset and the willingness to learn over specific technical skills. If you have the right attitude, we’ll help you gain the aptitude.

Open and Frequent Communication: Transparency and collaboration are key to our success. You’ll be expected to communicate openly with both clients and colleagues to ensure seamless operations.

Trust and Accountability: At DCI, we trust our team members to take ownership of their work and hold themselves accountable to the highest standards.

Honesty and Integrity in Everything We Do: We expect every team member to act with integrity, ensuring that all actions and decisions are ethical and in line with our values.

Ready to Apply?

If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today! 

What You'll Do

Key responsibilities include:

• Process and balance NSF items
• Transmit electronic return files to the Federal Reserve Bank or other financial institutions.
• Use imaging applications to create IRD items and manage statement printing workflows.
• Provide timely responses and solutions to client inquiries and issues.
• Balance grouped check and transaction items across various capture methods (Teller, ATM, Merchant, Mobile).
• Perform MICR encoding, reject reentry, and duplicate item verification.
• Ensure quality control and support continuous process improvement.
• Provide backup support to various Item Processing and Balance Room functions.
• Generate and process customer statements using the AFS system, sending print jobs to network printers, and matching Icore reports by bank to ensure accurate distribution.
• Prepare and organize day and evening item processing and balancing reports for individual community banks.

What We're Looking For

To be considered for this role, you'll need the following required qualifications:

• High School Diploma or GED.
• Intermediate data-entry proficiency.
• Excellent attention to detail and visual error detection.
• Ability to sit or stand for extended periods.
• High finger dexterity and good hand strength.
• Strong attendance and reliability.
• Comfortable using a computer and 10-key keypad.

What Will Help You Stand Out:

• General bank operations experience.
• Introductory knowledge of financial data processing and balancing.
• Familiarity with bank bookkeeping and item transaction processing.
• Understanding of traditional and image-based bank processing.
• Strong verbal and written communication skills.
• Effective interpersonal skills and strong organizational abilities.

A Day in the Life

Imagine starting your day by reviewing exception items and preparing returns for the Federal Reserve, followed by balancing various bank transaction files. Throughout the day, you’ll support your teammates, respond to client inquiries, and ensure all processing is completed with accuracy and efficiency. By the end of your shift, you’ll know you’ve played a key part in empowering local banks to deliver big results.

Why Join DCI?

At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 27 states, we are committed to empowering community banks with cutting-edge technology and exceptional service.

You'll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values:

• The Customer Comes First - Always: You’ll be focused on delivering the best possible experience for our clients, ensuring their needs are always met.
• Attitude Over Aptitude: We prioritize a proactive mindset over specific technical skills—you bring the right attitude, and we’ll provide the tools for you to succeed.
• Open and Frequent Communication: Transparency and collaboration define our success, so you’ll be expected to keep clients and team members informed at all times.
• Trust and Accountability: At DCI, trust is earned through accountability. You’ll own your work and always strive for the highest standards.
• Honesty and Integrity in Everything We Do: We expect every decision and action to align with our values, ensuring ethical and honest business practices.

Ready to Apply?

If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today!