Join Our Team

Are you a dynamic problem-solver with a passion for delivering exceptional service? Do you enjoy coordinating complex technical implementations and fostering strong client relationships? If so, you may be the perfect fit for our Card Services Implementation Specialist role!

In this position, you’ll play a pivotal role in coordinating the implementation of ATM cards, debit cards, ATM terminals, and related services for our client financial institutions. You’ll also provide ongoing support, act as a liaison between DCI’s clients and our Card Services Department, and ensure the smooth operation of cutting-edge card and electronic funds transfer (EFT) products.

This role offers flexibility for in-office, hybrid, or remote work arrangements.

What You’ll Do:

Key responsibilities include:

• Implementation Coordination:
  • Plan, coordinate, and execute implementations, conversions, and special projects for card services and EFT products.
  • Complete all required network contracts and paperwork for new and existing services.
  • Develop, maintain, and document both implementation and operational procedures for client institutions.
  • Collaborate with teams to enhance procedural efficiency and effectiveness.
• Ongoing Support, Problem Resolution & Development:
  • Research and resolve second-level issues related to card and ATM services.
  • Coordinate client requests with card vendors to address specific needs.
  • Assist with the development and rollout of new card products and system enhancements.
  • Support cross-departmental testing and production processing initiatives.
• Additional Responsibilities:
  • Monitor client satisfaction to ensure expectations for service quality and accuracy are consistently met.
  • Assist in marketing InstaKEY services through client outreach and written proposals.
  • Provide backup support for other Card Services team members as needed.

What We’re Looking For:

Required Qualifications:

• Ability to travel up to 50% to support project implementation and conversions.
• Proven ability to manage multiple projects under tight deadlines while maintaining attention to detail.
• Proficiency in MS Office applications.
• Flexibility to work after hours, on-call, or weekends as required.
• Strong commitment to regular and reliable attendance.

What Will Help You Stand Out:

Preferred Qualifications:

• Bachelor’s Degree or equivalent work experience.
• At least 2 years of experience in a customer-facing role, preferably in EFT or financial services.
• Knowledge of online transactions, ATM terminal operations, and financial institution settlements.
• Strong analytical, decision-making, and problem-solving skills.
• Excellent verbal and written communication skills for diverse audiences.
• Ability to work independently and collaboratively in a team environment.

A Day in the Life:

Imagine starting your day by coordinating a seamless ATM card implementation for a community bank. You’ll follow up with team members on the progress of ongoing client projects and resolve second-level technical issues using advanced research tools. As the day progresses, you’ll contribute to procedural improvements and brainstorm new product ideas, knowing your work is enabling community banks to offer competitive, world-class services.

Why Join DCI?

At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 27 states, we are committed to empowering community banks with cutting-edge technology and exceptional service.

You’ll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values:

• The Customer Comes First - Always: Deliver the best possible client experience, ensuring their needs are always met.
• Attitude Over Aptitude: Bring a proactive mindset, and we’ll provide the tools for your success.
• Open and Frequent Communication: Foster transparency and collaboration across teams.
• Trust and Accountability: Take ownership of your work and uphold the highest standards.
• Honesty and Integrity in Everything We Do: Align every decision and action with ethical practices.

Ready to Apply?

If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today!

Are you a forward-thinking and innovation-driven leader with deep technical expertise? Do you have a passion for aligning technology with business strategy to empower local financial institutions? If so, we’d love to have you join our team as Chief Operating Officer (COO)!

As COO, you'll oversee DCI's technology and operations, playing a pivotal role in driving innovation, scalability, and operational excellence. Working closely with the CEO, CFO, and executive team, you'll lead strategic initiatives that impact both the company’s performance and the success of our clients in the banking industry.

This is an extraordinary opportunity to be a bridge between technical teams and business goals, ensuring that DCI’s cutting-edge solutions remain at the forefront of the financial services industry.

What You’ll Do:

Key responsibilities include:

• Oversee the company’s technology and operations with a focus on driving innovation and delivering superior value for clients.
• Set the strategic direction, vision, and operational goals of the company to align with its business strategy.
• Lead multiple departments, streamlining processes, fostering technical innovation, and ensuring operational efficiency.
• Act as a bridge between technical teams and business strategy, ensuring alignment with company goals and scalability.
• Directly manage technological innovation, vendor ecosystems, and system architectures to ensure compliance and leadership in financial technology.
• Play a critical role to ensure DCI’s solutions meet regulatory standards in the core banking software market.
• Collaborate with executive management on resource allocation, budgeting, and strategic partnerships with clients and vendors.
• Foster innovation, technological advancements, and scalability to maintain the company’s competitive edge, with a focus on ensuring DCI’s software solutions meet client expectations in the highly competitive core banking software market.
• Create and implement measurement tools to gauge the efficiency and effectiveness of internal processes.
• Forge strategic relationships with key stakeholders while maintaining a customer-centric focus to deliver reliable, innovative, and compliant solutions.

What We’re Looking For:

Required Qualifications:

• A Bachelor's degree in Business, Management Information Systems, or a related field; MBA or MS preferred.
• 7-10 years of leadership experience in banking, data processing, operations, or development.
• Complete understanding of banking applications, core banking platforms, and compliance regulations.
• Advanced knowledge of financial computing applications and technical operations.
• Proven leadership experience, including managing cross-departmental teams and fostering collaboration across organizational levels.
• Strong communication skills to maintain exceptional internal and external satisfaction with customers and employees.
• Excellent planning, coordination, and time management skills to handle complex projects with competing priorities.

What Will Help You Stand Out:

Preferred Qualifications:

• Experience driving technological transformation in a high-growth environment.
• Expertise in software development, vendor integrations, and system architecture.
• A track record of leading innovative projects that achieve operational and technological scalability.

A Day in the Life:

Imagine starting your day by collaborating with cross-functional teams to strategize on aligning DCI’s technical innovations with business goals. You’ll oversee teams driving advancements in banking technology, ensuring compliance and scalability while forging strategic partnerships. By day’s end, you’ll have contributed directly to delivering solutions that empower community banks and drive operational excellence, knowing your leadership impacts both the company and its clients.

Why Join DCI?

At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 27 states, we are committed to empowering community banks with cutting-edge technology and exceptional service.

You'll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values:

• The Customer Comes First - Always: Deliver the best possible experience for our clients, ensuring their needs are always met.
• Attitude Over Aptitude: Bring the right attitude, and we’ll provide the tools for you to succeed.
• Open and Frequent Communication: Transparency and collaboration define our success.
• Trust and Accountability: Own your work and strive for the highest standards.
• Honesty and Integrity in Everything We Do: Every decision aligns with our values, ensuring ethical business practices.

Ready to Apply?

If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today!

Are you a problem-solving expert who loves helping others? Do you thrive on making technical concepts clear and providing stellar support? If so, we’d love to have you join our team as a Customer Support Specialist!

In this role, you’ll be an essential part of our Customer Support team, providing accurate and timely assistance to clients using DCI’s software applications. By helping clients manage deposits, loans, online banking, and more, you’ll empower community banks to offer exceptional services to their customers.

The role will be located in-office with a hybrid work schedule or remote based on the candidate's location.

What You'll Do:

Key responsibilities include:

• Receive, log, and respond to telephone, online chats, and email inquiries about DCI products.
• Educate customers to improve their understanding of DCI applications and services.
• Research and resolve customer questions and concerns efficiently.
• Escalate complex application issues to senior-level support or development teams when needed.
• Maintain and update customer control records, ensuring accuracy and compliance.
• Provide input for user documentation and contribute to its creation.
• Support on-site implementation teams, Customer Relationship Managers, and the Education Department.
• Assist with setup and plugin configuration for new services.
• Serve as backup support for first-level calls across applications.
• Participate in the customer support call center as needed.

What We're Looking For:

Required Qualifications:

• Work experience in a bank, financial institution, or related field.
• Excellent verbal and listening skills for both in-person and phone interactions.
• A friendly, professional attitude when assisting customers.
• Exceptional written communication skills for internal and external correspondence.
• Strong analytical, problem-solving, and resolution abilities.
• Effective time management and organizational skills.
• Proficiency with Microsoft 365 tools.
• Adaptability to quickly learn new tools and processes.
• Comfort with working with numbers and performing basic mathematical calculations.
• Flexibility to work shifts between 7 AM and 7 PM CST to accommodate clients across the U.S., including participation in on-call rotations.

What Will Help You Stand Out:

Preferred Qualifications:

• Bachelor’s or Associate degree, or equivalent professional experience.
• Technical skills for supporting DCI products and services, including vendor product installation and setup.
• Strong interpersonal skills with the ability to excel in team environments.

A Day in the Life:

Imagine starting your day by assisting a client with troubleshooting a technical issue, followed by preparing customer control records to ensure smooth banking operations. You’ll collaborate with teams across the organization and end the day knowing your efforts helped community banks provide top-notch services.

Why Join DCI?

At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 27 states, we are committed to empowering community banks with cutting-edge technology and exceptional service.

You’ll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values:

• The Customer Comes First - Always: Deliver the best possible experience for clients.
• Attitude Over Aptitude: Bring the right mindset, and we’ll provide the tools to succeed.
• Open and Frequent Communication: Keep clients and team members informed at all times.
• Trust and Accountability: Take ownership of your work and strive for excellence.
• Honesty and Integrity in Everything We Do: Align every decision and action with ethical values.

Ready to Apply?

If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today!

Are you detail-oriented and passionate about cybersecurity? Do you enjoy working with cutting-edge technology to protect sensitive data? If so, we’d love to have you join our team as a Cybersecurity Analyst!

In this role, you’ll be a key contributor to our security department, responsible for detecting, managing, and mitigating security threats across our infrastructure. Your work will help protect our community bank clients by ensuring they receive top-tier security solutions, empowering them to compete with larger institutions and secure their sensitive data.

What You'll Do:

Key responsibilities include:

• Threat Detection & Response: Monitor network traffic, systems, and endpoints to identify suspicious activities and prevent breaches.
• Vulnerability Management: Conduct regular vulnerability assessments and penetration tests to address potential security gaps. Provide direction on patching goals and identify priority vulnerabilities that should be mitigated first.
• Incident Response: Investigate security incidents and support forensics and recovery efforts to minimize breaches' impact.
• Security Architecture: Collaborate with IT and Development teams to implement and manage security tools such as SIEM, IDS/IPS, and firewalls.
• Policy and Compliance: Ensure company policies meet security regulations and compliance standards (e.g., PCI-DSS, CCPA, SOC 2, FFIEC). Assist with audits and security compliance checks, particularly in customer-facing projects.
• Data Loss Prevention: Develop and manage strategies to prevent unauthorized access or loss of sensitive data.
• Security Awareness: Educate employees on cybersecurity best practices to foster a proactive security culture
• Oversight of Encryption Standards: Oversee the implementation and management of encryption standards used to secure sensitive data, ensuring compliance with regulatory requirements.
• Security Research & Alerts: Conduct ongoing security research, monitor industry alerts, and stay informed of trends and emerging threats to proactively protect the organization
• Security Standard Alignments: Work towards aligning with security standards such as NIST CSF 2.0, ISO 27001, and other relevant frameworks to enhance the organization's security posture.

What We're Looking For:

To be considered for this role, you'll need the following required qualifications:

• Experience: 1-3 years of hands-on experience in cybersecurity, preferably in a tech or financial services environment.
• Certifications: Security+, PenTest+, CISSP (or equivalent) preferred.
• Technical Skills: Strong skills in threat detection, vulnerability management, incident response, and familiarity with SIEM, IDS/IPS, firewalls, and encryption standards.
• Problem-Solving Ability: A proactive approach to identifying security risks and implementing preventive measures.
• Normal office working conditions

What Will Help You Stand Out:

• Education: Bachelor's degree in cybersecurity, information technology, or related field
• Experience in Security Frameworks: Knowledge of security frameworks such as NIST CSF or ISO 27001 will help you align our systems with industry best practices.
• Cloud Security Expertise: Familiarity with AWS, Azure, or Google Cloud security tools and practices will drive success in this role.
• Scripting Skills: Proficiency in Python, Bash, or PowerShell will enable you to automate processes and enhance security operations.
• Experience working in both software development and banking industries: Knowledge of the unique security challenges in these sectors will be highly beneficial.
• Identity management expertise: Understanding of role-based access control (RBAC) and authentication technologies like SAML, OAuth, or MFA.

A Day in the Life

Imagine starting your day by monitoring network traffic and identifying potential threats, followed by collaborating with cross-functional teams to implement security measures and responding to any incidents. You’ll interact with various departments and technical teams, ensuring our clients’ sensitive data remains secure. By the end of the day, you’ll know that your contributions have protected our clients and supported their continued success.

Why Join DCI?

At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 27 states, we are committed to empowering community banks with cutting-edge technology and exceptional service.

You'll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values:

The Customer Comes First - Always: Your focus will always be on delivering top-tier service to our clients, ensuring their needs are met with precision and care.

Attitude Over Aptitude: We value a proactive mindset and the willingness to learn over specific technical skills. If you have the right attitude, we’ll help you gain the aptitude.

Open and Frequent Communication: Transparency and collaboration are key to our success. You’ll be expected to communicate openly with both clients and colleagues to ensure seamless operations.

Trust and Accountability: At DCI, we trust our team members to take ownership of their work and hold themselves accountable to the highest standards.

Honesty and Integrity in Everything We Do: We expect every team member to act with integrity, ensuring that all actions and decisions are ethical and in line with our values.

Ready to Apply?

If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today!

Are you a detail-oriented professional with a passion for customer service and technical problem-solving? Do you take pride in creating seamless experiences for clients and ensuring successful transitions to innovative technologies? If so, we’d love to have you join our team as an Implementation Specialist!

In this role, you’ll be a vital member of the Professional Services team, ensuring the successful conversion of new banks to the DCI data processing system. This position combines your technical expertise and client-focused approach to drive meaningful outcomes for community banks. If you thrive in dynamic environments and enjoy collaborating with others to drive meaningful results, this position is for you!

We currently have two positions available: one focused on supporting the Loan Application system and the other dedicated to supporting the GoBanking (mobile banking) application. This position will be located in the corporate office in Hutchinson, KS.

What You'll Do:

Key responsibilities include:

Bank Conversions:

• Collect and prepare data from new client banks for system conversion.
• Collaborate with Programmers to submit and test converted data.
• Provide post-conversion training and consultation for client banks.

Customer Support & Product Development:

• Assist in designing and testing new projects and enhancements for DCI systems.
• Provide back-up support for customer inquiries and concerns regarding DCI applications.

Bank Consulting & Operational Audits:

• Conduct consulting and operational audits for client banks.
• Document findings and recommend actionable solutions.
• Implement or assist with recommended actions for clients.

What We're Looking For:

To be considered for this role, you'll need the following required qualifications:

• Ability to travel at least 50%, supporting conversion schedules.
• General knowledge of the banking industry and financial data processing.
• Strong verbal and interpersonal communication skills.
• Excellent leadership and relationship-building abilities.
• Regular & reliable attendance required

Job Context

• Normal office working conditions.
• Extensive travel to DCI client financial institution sites. Frequent periods of driving and flying.
• Extensive time spent at DCI client financial institution offices during equipment installations and set-ups.

What Will Help You Stand Out:

• Bachelor’s degree in business or equivalent experience.
• Three or more years of experience in the financial industry.
• Familiarity with bank compliance regulations.
• Advanced skills in financial computing, Microsoft Office applications, and Oracle databases.
• Exceptional problem-solving, documentation, and time management skills.

A Day in the Life 

Imagine starting your day by collaborating with a new client bank to review their data and finalize the conversion process. You’ll travel to the bank’s location to deliver training and ensure seamless system functionality. Throughout the day, you’ll partner with colleagues and provide technical insights, wrapping up with a sense of accomplishment knowing your work directly empowered a financial institution’s success.

Why Join DCI?

At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 27 states, we are committed to empowering community banks with cutting-edge technology and exceptional service.

You'll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values:

The Customer Comes First - Always: Your focus will always be on delivering top-tier service to our clients, ensuring their needs are met with precision and care.

Attitude Over Aptitude: We value a proactive mindset and the willingness to learn over specific technical skills. If you have the right attitude, we’ll help you gain the aptitude.

Open and Frequent Communication: Transparency and collaboration are key to our success. You’ll be expected to communicate openly with both clients and colleagues to ensure seamless operations.

Trust and Accountability: At DCI, we trust our team members to take ownership of their work and hold themselves accountable to the highest standards.

Honesty and Integrity in Everything We Do: We expect every team member to act with integrity, ensuring that all actions and decisions are ethical and in line with our values.

Ready to Apply?

If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today!

Are you detail-oriented and mechanically inclined? Do you enjoy working in a fast-paced environment where your work directly impacts operational success? If so, we’d love to have you join our team as an Inserter Operator!

In this role, you’ll play a critical part in DCI’s Backroom Services department, operating and maintaining inserting machine equipment to ensure accurate and efficient processing of bank statements and related documents. Your contributions will support our community bank clients, helping them deliver exceptional service to their customers.

This position will be located in Hutchinson, KS. The hours for this position are 10 pm to 6 am Sunday evening – Friday morning.

What You’ll Do:

Key responsibilities include:

• Operating inserting machines to process bank statements, overdraft notices, and other forms accurately and efficiently.
• Folding and stuffing bank statements using specialized equipment.
• Stocking envelopes and other supplies at workstations as needed.
• Ensuring accuracy by double-checking the statement stuffer board in collaboration with the Lead Backroom Services Specialist.
• Maintaining standards and schedules established by DCI’s Backroom Services department.
• Informing the supervisor of problems and assisting in their resolution.
• Assisting in maintaining continuous quality control.
• Performing daily equipment maintenance and ensuring work areas are clean and organized.
• Assisting in mailroom operations, including posting, sorting, and delivering mail to the post office.
• Creating statements out of the AFS system and sending print jobs to network printers.
• Separating Icore reports by bank to match with statements for processing.
• Providing backup for other Backroom Services duties and supporting item processing functions as needed.
• Identifying and suggesting improvements to expedite statement processing more efficiently.

What We’re Looking For:

To be considered for this role, you'll need the following required qualifications:

• High School Diploma or GED.
• Ability to lift up to 40 lbs. regularly.
• Ability to work standing on your feet for the entire shift.
• Keen attention to detail.
• Mechanical aptitude.
• Availability to be on call outside of normal business hours during month-end or high-volume statement drop periods.
• Regular and reliable attendance.

What Will Help You Stand Out:

Preferred Qualifications:

• General bank operations experience.
• Basic understanding of individual bank item transaction processing in an image bank processing environment.
• Strong visual error detection skills.
• Basic data-entry proficiency.
• Strong verbal and interpersonal communication skills.
• Excellent organizational skills.
• Customer service experience.

A Day in the Life:

Imagine starting your shift by preparing and operating inserting machines to ensure statements and notices are processed efficiently. You'll collaborate with team members to maintain accuracy and keep operations running smoothly, performing quality checks along the way. By the end of your day, you’ll know your attention to detail and teamwork helped our community bank clients deliver outstanding service to their customers.

Why Join DCI?

At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 27 states, we are committed to empowering community banks with cutting-edge technology and exceptional service.

You'll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values:

• The Customer Comes First - Always: Deliver the best possible experience for our clients, ensuring their needs are always met.
• Attitude Over Aptitude: Bring a proactive mindset, and we’ll provide the tools for you to succeed.
• Open and Frequent Communication: Transparency and collaboration are the keys to our success.
• Trust and Accountability: Take ownership of your work and strive for the highest standards.
• Honesty and Integrity in Everything We Do: Ensure every decision and action aligns with our ethical values.

Ready to Apply?

If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today!

Are you an engaging and detail-oriented person passionate about empowering others through education? At DCI, we’re seeking a dynamic Instructor to lead training sessions, develop educational materials, and support our customers and team members in mastering our innovative financial services technology.

This role will support the management application, which includes card processing, AP, GL, safe deposit box, analytics, teller, branch capture 21, security, vendor management, BSA/AML, and profitability. Your expertise will help community banks thrive in today’s competitive market.

This position will be based at the corporate headquarters in Hutchinson, KS with a hybrid work schedule.

What You'll Do

Key responsibilities include:

• Classroom/Web-Based Instruction
  • Conduct classroom and virtual training sessions for customers and employees on DCI applications.
  • Develop instructional materials and course outlines tailored to user needs.
  • Communicate federal regulation implications as they relate to DCI applications.
  • Deliver engaging presentations and education sessions at the annual DCI Conference.
• Online Learning Content (eLearning)
  • Design and maintain interactive online courses for training purposes.
  • Use innovative tools to create accessible, impactful digital learning experiences.
• Operational Reviews
  • Conduct on-site system usage reviews to optimize client understanding and application of DCI software.
  • Draft comprehensive reports summarizing findings and recommendations.
• Product Development
  • Collaborate on the design and testing of new products and enhancements.
• Customer Support
  • Respond to customer inquiries via phone and email, offering expert guidance on DCI products.
  • Provide solutions to improve customer knowledge and application of DCI software.
• Team Collaboration
  • Support other team members by contributing to shared projects, documentation, and customer calls.

What We're Looking For

To be considered for this role, you'll need the following required qualifications:

• Strong public speaking and presentation skills.
• Excellent verbal and interpersonal communication skills.
• Exceptional analytical problem-solving abilities.
• Strong documentation and written communication skills.
• Ability to travel up to 40% of the time (via car or plane).

What Will Help You Stand Out

Preferred qualifications:

• A Bachelor’s degree in Business, Information Systems, Education, or a related field.
• 1-3 years of experience in business, education training, or financial institutions.
• Knowledge of the banking industry and regulatory compliance as they relate to DCI applications.
• Experience with online course authoring software.
• Classroom management expertise and advanced leadership skills.
• Ability to work independently or with a team; appropriate conduct of interpersonal relations.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, and Outlook).
• Effective planning, coordination, time management, and organization skills.

Job Context

• Periods of standing and walking.
• Extended periods of driving or flying.
• Normal office and classroom working conditions.
• Periods of extensive travel.
• Regular and reliable attendance required.

A Day in the Life

Imagine starting your day preparing materials for an upcoming training session, followed by delivering a virtual class to a group of enthusiastic learners. Later, you’ll analyze a client’s system usage and draft actionable recommendations, knowing your efforts directly empower local banks to succeed.

Why Join DCI?

At DCI, you’re not just filling a role—you’re joining a community. With over 60 years of experience and a presence across 27 states, we empower community banks with cutting-edge technology and exceptional service.

You'll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values:

• The Customer Comes First - Always: Delivering outstanding client experiences is at the heart of everything we do.
• Attitude Over Aptitude: Bring the right mindset, and we’ll provide the tools for success.
• Open and Frequent Communication: Transparency and collaboration drive our achievements.
• Trust and Accountability: Owning your work ensures trust and excellence.
• Honesty and Integrity in Everything We Do: Ethical practices guide all our decisions and actions.

Ready to Apply?

If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today!

Month-End Statement Processors are responsible for preparing check and bank statements as assigned in a multi-bank imaging processing environment.

This position is based in Hutchinson, KS. The schedule includes 8-hour shifts during approx. the first 4-5 days of each month, followed by variable shifts and hours for the remainder of the month. Weekend work may be required if the first of the month falls on a weekend.

RESPONSIBILITIES

Statement Processing

• Prepares, folds, and stuffs bank statements using folding, insertion, office machines.
• Stocks envelopes and other supplies at workstations as needed.
• Prepares, folds, and stuffs overdraft NSF notices or other special mailings.
• May deliver outgoing trays of mail to distribution center or post office.
• Assists in training new statement processors and answers questions as required.
• May occasionally perform basic mailroom duties including sorting various types of mail and putting mail into the proper trays.

General Backroom Services Objectives

• Maintains standards and schedules established by DCI’s Backroom Services department.
• Informs supervisor of problems and assists in resolution.
• Assists in maintaining continuous quality control.
• Performs daily machine/equipment maintenance and clean-up at end of shift.
• Assists in evaluating current assigned job procedures and schedules as requested, and suggests ideas to more efficiently expedite statement processing.

Other

• Provides back up to other specified Backroom Services duties and functions performed by other employees.
• Ensures that backroom processing work areas, personal work area, and other shared departmental work areas maintained in a neat and organized manner.

POSITION REQUIREMENTS / SKILLS

• Basic understanding and knowledge of individual bank item transaction processing in an image bank processing environment is helpful.
• Introductory knowledge of financial data processing, balancing, and bank bookkeeping preferred.
• Strong visual error detection skills.
• Basic data-entry proficiency.
• Good verbal and interpersonal communication skills.
• Good organization skills.

PHYSICAL REQUIREMENTS

• Ability to lift up to 5 lbs. – 8 lbs. frequently.
• Ability to sit for extended periods.
• Dexterity and strength in both hands.
• Good vision.

Are you a natural leader and culture builder? Do you thrive in managing operations and guiding teams toward success? Are you eager to build your career and grow into a managerial path while making a lasting impact at DCI? If so, we’d love to have you join our team as a Night Item Processing Supervisor!

In this role, you’ll oversee the day-to-day operations of the Item Processing department, playing a key part in ensuring smooth workflows, fostering a positive team culture, and meeting tight deadlines with precision. Your ability to lead by example, handle challenges with adaptability, and create a respectful, organized, and collaborative work environment will make a direct impact on DCI’s mission to empower community banks and their customers.

The hours for this position are 4:30-5:30 pm - 1:30-2:30 am Monday-Friday. The position is located in Hutchinson, KS.

What You’ll Do:

Key responsibilities include:

Item Processing Coordination & Scheduling

• Manage and schedule item processing operations to meet deadlines.
• Ensure the accurate capture, balancing, and dispatch of incoming and outgoing transactions.
• Create and maintain procedure library and ensure copies are available to all staff.
• Coordinate alternate procedures for abnormal conditions and provide written communication for staff and clients.
• Monitor all inventories used by the Item Processing department and order office supplies for the department.
• Assist with all item processing conversions.

Employee Supervision

• Train, guide, and evaluate team members on your shift, fostering a collaborative and high-performing environment.
• Approve timecards and time off requests promptly.
• Lead interviews and selection processes for new hires on your shift.
• Assign all staff’s schedules, workstations, and coordinate break periods.
• Consistently align actions and priorities with supervisor expectations to support departmental success.
• Carry out all standard supervisory responsibilities aligned with DCI's expectations.

Records Maintenance

• Maintain accurate and current logs of processes, problems, and corrective actions.
• Provide written and verbal turnover report from shift to shift with proper explanations.
• Recommend process improvements to increase efficiency.

Other Duties

• Ensure a clean and organized workspace.
• Provide backup support during vacations or absences.

What We’re Looking For:

Required Qualifications:

• High school diploma or GED.
• 1–2 years of experience in a supervisory or lead position, ideally in item processing.
• Excellent leadership and interpersonal skills.
• Strong planning, time management, and organizational abilities.
• Proficiency in data entry and effective communication (written and verbal).
• Strong attention to detail.
• Experience addressing workplace conflicts and performance issues to foster a positive team environment.
• Advocate & implement cross-training initiatives.

What Will Help You Stand Out:

Preferred Qualifications:

• Familiarity with item processing and financial data operations.
• Basic knowledge of accounting principles.
• Proven ability to oversee, integrate, and manage the adoption of new software.

A Day in the Life:

Start your day by scheduling tasks and coordinating with your team to meet item processing deadlines. Throughout the shift, you’ll provide support and guidance, addressing issues such as system malfunctions or unexpected delays. You’ll also monitor workflows and ensure clear communication between shifts to maintain efficiency. By the end of the day, your leadership will have helped your team deliver accurate, timely results that empower DCI’s clients.

Why Join DCI?

At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 27 states, we are committed to empowering community banks with cutting-edge technology and exceptional service.

You'll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values:

• The Customer Comes First - Always: You’ll focus on delivering the best experience for our clients.
• Attitude Over Aptitude: Bring the right attitude, and we’ll provide the tools for success.
• Open and Frequent Communication: Transparency and collaboration define our success.
• Trust and Accountability: Own your work and strive for the highest standards.
• Honesty and Integrity in Everything We Do: Ethical practices guide every decision we make.

Ready to Apply?

If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today!

Are you someone who values precision, thrives in a team setting, and enjoys making an impact behind the scenes? As a Part-Time Item Processing Specialist at DCI, you'll play a vital role in ensuring smooth and accurate financial operations for our community bank clients. Your attention to detail and dedication will directly contribute to empowering local banks and the communities they serve.

The hours for this position are 3–8 PM CST, Monday through Friday. This role is located in Hutchinson, KS, at the operations building.

What You'll Do

Key responsibilities include:

• Return Item Processing:
  • Transmitting electronic return files to the Federal Reserve Bank or other financial institutions.
  • Responding promptly to inquiries and resolving processing-related issues for bank customers.
  • Utilizing imaging applications to produce IRD items for various banks.
• Balancing:
  • Verifying and balancing grouped check and transaction items, ensuring debits and credits are equal.
  • Processing and balancing capture work for banks, including Teller, ATM, Merchant, and Mobile transactions.
  • Re-entering data for rejected items and performing duplicate item verification.
  • Organizing reports and ensuring continuous operational efficiency.
• General Item Processing Objectives:
  • Maintaining standards and schedules for item processing.
  • Assisting in quality control and suggesting process improvements.
• Other Duties:
  • Providing backup for other item processing team members as needed.
  • Keeping workspaces neat and organized.

What We're Looking For

To be considered for this role, you'll need the following required qualifications:

• High school diploma or GED.
• Intermediate data-entry proficiency.
• Strong attention to detail.
• Ability to work while sitting for extended periods.
• Comfortable using a computer and a 10-key keypad.
• Reliable attendance.

What Will Help You Stand Out

Preferred qualifications:

• Introductory knowledge of financial data processing, balancing, and bank bookkeeping.
• Familiarity with bank item transaction processing in both image and traditional environments.
• Strong visual error detection skills.
• Excellent communication, interpersonal, and organizational skills.
• Ability to lift 20–40 lbs. regularly.
• High finger dexterity and hand strength.

A Day in the Life

Imagine starting your day by transmitting return item files and resolving customer inquiries. Next, you’ll focus on balancing and verifying financial transactions, ensuring data integrity. By the end of your shift, you’ll have completed critical processing tasks that empower our community bank clients to serve their customers better and sustain their local economies.

Why Join DCI?

At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 27 states, we are committed to empowering community banks with cutting-edge technology and exceptional service.

You'll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values

• The Customer Comes First - Always: You’ll be focused on delivering the best possible experience for our clients, ensuring their needs are always met.
• Attitude Over Aptitude: We prioritize a proactive mindset over specific technical skills—you bring the right attitude, and we’ll provide the tools for you to succeed.
• Open and Frequent Communication: Transparency and collaboration define our success, so you’ll be expected to keep clients and team members informed at all times.
• Trust and Accountability: At DCI, trust is earned through accountability. You’ll own your work and always strive for the highest standards.
• Honesty and Integrity in Everything We Do: We expect every decision and action to align with our values, ensuring ethical and honest business practices.

Ready to Apply

If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today!

Are you a detail-oriented professional with a knack for creating efficient processes and thriving in collaborative environments? Do you excel under pressure while balancing competing priorities? If so, we’d love for you to join our team as a Sales Operations Specialist!

In this pivotal role, you'll lead the charge in managing sales documentation, including RFPs, CPQ tools, and pricing proposals. Your work will directly empower our sales and customer service managers to negotiate successful contracts and secure new business. Working across departments, you'll collaborate with product specialists, sales managers, finance, development, and marketing teams to ensure seamless operations and consistent results.

What You’ll Do:

Key responsibilities include:

• Overseeing the end-to-end sales documentation process, including creating and managing RFP responses and pricing proposals.
• Acting as the primary user of the CPQ tool while providing support for other sales engineers managing RFP tools.
• Managing CPQ (Configure Price Quote) tool to automate pricing proposal generation.
• Building and maintaining a comprehensive knowledge base of features and functions for DCI’s flagship product, iCore360®.
• Collaborating with product specialists and multiple teams to ensure proposals and contracts are accurate and thorough.
• Organizing proposals, RFPs, and support documents for review by sales managers and leadership.
• Maintaining DCI’s contract and document imaging databases to ensure accurate records.
• Supporting senior sales leadership and other management with administrative tasks as needed.

What We’re Looking For:

Required Qualifications:

• At least 3 years of CPQ (Configure Price Quote) work experience.
• 3+ years' experience in sales, organizational management, or relevant work experience.
• Proven experience in sales operations and working with RFPs.
• Proficiency with Microsoft Office Suite, including advanced knowledge of Excel, Word, and PowerPoint.
• Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
• Self-starter with excellent collaboration and relationship-building skills.
• Detail-oriented and capable of working independently under time-sensitive conditions.
• Ability to attend sales meetings twice a year and travel into the corporate headquarters 3-4 times per year.
• Comfortable with normal office working conditions and extended periods of communicating by phone/Microsoft Teams.

What Will Help You Stand Out:

Preferred Qualifications:

• Salesforce CPQ experience.
• Experience in the banking industry or familiarity with community banking solutions.
• Expertise in managing complex workflows involving multiple teams and stakeholders.
• A proactive, flexible approach to problem-solving, thriving in dynamic work environments where no two days are the same.

A Day in the Life:

Imagine starting your day by reviewing RFP requirements and configuring pricing quotes for prospective clients. You’ll spend time collaborating with cross-functional teams to refine documentation and ensure proposals align with client expectations. Your afternoon might involve updating contract files, fine-tuning CPQ tools, and partnering with the marketing team to prepare for an upcoming trade show. By the end of the day, you'll have made a measurable impact by supporting sales initiatives that drive DCI’s growth.

Why Join DCI?

At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 27 states, we are committed to empowering community banks with cutting-edge technology and exceptional service.

You'll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values:

• The Customer Comes First - Always: You’ll be focused on delivering the best possible experience for our clients, ensuring their needs are always met.
• Attitude Over Aptitude: We prioritize a proactive mindset over specific technical skills—you bring the right attitude, and we’ll provide the tools for you to succeed.
• Open and Frequent Communication: Transparency and collaboration define our success, so you’ll be expected to keep clients and team members informed at all times.
• Trust and Accountability: At DCI, trust is earned through accountability. You’ll own your work and always strive for the highest standards.
• Honesty and Integrity in Everything We Do: We expect every decision and action to align with our values, ensuring ethical and honest business practices.

Ready to Apply?

If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today!

Are you a problem-solver who thrives on collaboration and technical challenges? Do you enjoy empowering community banks with cutting-edge solutions? If so, we’d love to have you join our team as a Third-Party Implementation Specialist at DCI!

In this role, you’ll play a vital part in ensuring our customers achieve complete and satisfactory utilization of DCI services. You’ll act as a trusted liaison between DCI and our client banks and drive technical excellence in implementation and support.

What You'll Do:

Key responsibilities include:

• Lead Teller Bank Conversions: Collect and test client data, ensuring flawless functionality based on unique bank requirements.
• Consult and Train Clients: Provide immediate post-implementation support, consultation, and training.
• Coordinate and Implement Integrations: Manage 3rd-party and ancillary applications/interfaces, working directly with client IT teams to troubleshoot, customize, and install solutions.
• Build Databases: Configure and customize Teller databases using SQL.
• Product Development Support: Contribute to the design and testing of new enhancements and features for DCI systems.
• Provide Expert Customer Support: Assist customer service representatives with inquiries and provide backup support as needed.
• Maintain Certifications: Stay current with certifications and technical knowledge for assigned applications.

What We're Looking For:

To be considered for this role, you'll need the following required qualifications:

• Technical Proficiency: Experience installing banking and financial software, and familiarity with SQL databases.
• Industry Knowledge: Understanding of BSA/AML regulations and banking compliance requirements.
• Team Collaboration: Ability to work effectively with diverse teams and manage rotating project groups.
• Travel Capability: Willingness to travel up to 50%, including frequent flying and driving to client sites.

What Will Help You Stand Out:

• A bachelor’s degree in business or equivalent experience.
• Three or more years of experience working for a financial institution.
• Familiarity with DCI services and operations.
• Advanced knowledge of financial computing applications, database systems, and web applications.
• Strong analytical, organizational, communication (verbal & written), and leadership skills.

A Day in the Life 

Imagine starting your day by coordinating with client IT teams to implement a new application interface. You’ll conduct training sessions with banking staff, troubleshoot technical issues, and ensure seamless integration of DCI solutions. By the end of the day, you’ll know your efforts have directly contributed to the success of community banks and their ability to compete with larger institutions.

Why Join DCI?

At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 27 states, we are committed to empowering community banks with cutting-edge technology and exceptional service.

You'll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry.

Our Core Values:

• The Customer Comes First - Always: Delivering top-tier service to meet client needs.
• Attitude Over Aptitude: A proactive mindset is more valuable than specific technical skills—we’ll provide the tools for success.
• Open and Frequent Communication: Transparency and collaboration are essential.
• Trust and Accountability: Owning your work and upholding the highest standards.
• Honesty and Integrity in Everything We Do: Acting ethically and aligning with our core values.

Ready to Apply?

If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today!